At Natural Breaks, the support we provide to people always focuses on their needs, wants, preferences and goals. We want to make sure that the person drawing on support is involved with their care, every step of the way.


Following the framework developed by TLAP (Think Local Act Personal) which is aligned to the Care Act and built into the CQC Single Assessment Framework we can demonstrate how we, through our everyday work, are ‘Making It Real’.


Michael has volunteered at Liverpool Women’s Hospital for 20 years and has received awards recognising his dedication and passion for the role.

Michael loves his role – always standing proud in his uniform and making sure he never misses a day. Having a volunteer role is very important to Michael and we have made sure that this is something he can continually do within his support hours. We also continually work with organisations like Liverpool Women’s Hospital to give people chances to volunteer or work.


Michael’s support worker, Ann, has supported him for 16 years within this role and has encouraged him throughout his volunteer role. Although Michael needs little guidance to perform his daily tasks, Ann is there to offer support when needed.


All volunteers in the hospital must undertake regular training in areas including safeguarding. Ann completes the additional training so that Michael is able to adhere to the rules and regulations, just like other employees.

Our mission at Natural Breaks is to support people to take control of their own lives at home, in social and leisure settings through education, at work and volunteering, by promoting opportunities for positive relationships and experiences resulting in fulfilling lifestyles for individuals.


To keep up to date with how Natural Breaks are Making It Real, have a look at their website  and follow us on Facebook, Twitter and Instagram.